My Recently Visited Services
Please select this service if you need assistance registering your game system or device to the network.
Request assistance with troubleshooting technical issues within Qualtrics.
As part of our organization's strategic modernization initiative, computers running Windows 10 or lower will be upgraded to Windows 11 if eligible to ensure continued security, performance, and support. Complete this form if your computer is running Microsoft’s Windows 10 operating system or below (e.g., Windows 7). Submit one form for each computer.
End-of-life (EOL) operating systems are considered high risk because the vendor no longer provides security updates, bug fixes, or technical support. Once an operating system reaches EOL, any newly discovered vulnerabilities typically remain unpatched, making the system an attractive target for attackers.
New Account Request
Login Help
Note: For assistance with dashboard content or functionality, please submit a request to OSPIE.
Request an ITS service(s) for a person hired to provide consulting, repair, or support services for a N.C. A&T information resource (e.g., data, application, system, etc.). Do not complete this form for an event vendor which is a person hired to support an upcoming campus event.
The sponsor, a N.C. A&T employee who is responsible for the vendor, has to complete the request which includes accepting conditions at the end of the request.
Submit request at least 5 business days prior to vendor start date to avoid processing delays.
The university has partnered with Sync-Solutions to identify business processes that can be automated. This partnership aligns with the university's strategic plan and goals. The objective of the Robotic Process Automation (RPA) project is to design and implement service bots that will optimize process automation workflows.
Please view this service if you are having an issue with one of the following popular services:
Adobe
Zoom
Use this service to submit requests for Banner-related changes, issues, or support. This includes system errors, access problems, upgrades, data integrations, automations, or modifications to existing Banner processes or configurations (including Aggie Access Student, Faculty and Employee Dashboards).
Request assistance with university-owned iPads, including purchase consultation, deployment, software support, damage, lost or stolen devices, resets, returns, and graduate release.
Provides access to campus-wide printing, device setup, troubleshooting, and support for ink/toner and printer-related issues.
Request assistance with university-owned desktop computers, laptops, hardware, setup, repairs, imaging, and general computer support.
Blackboard is no longer the university's active learning management system. North Carolina A&T State University has transitioned to Canvas as its learning management system (LMS) beginning with the Fall 2026 semester.
Service for general account support assistance.
Request assistance with software installation, updates, licensing, operating system support, and troubleshooting.
Request installation or relocation of a university VoIP phone.
Use this service to submit requests for support for data integrations between Banner and third-party systems such as Blackboard, Maxient, Emburse, AggieMart, Bookstore, etc. This includes troubleshooting data flow issues, managing data mapping and transformation, supporting file-based or API-based data exchanges, and ensuring scheduled or event-driven data transfers function as expected. This service is only for existing integrations.
Configuration and administration of desk phones, Cisco Jabber, phone numbers, extensions, voicemail, and call handlers.
Faculty and staff support for instructional and academic media
Select this service for assistance in relation to your Microsoft Office 365 Account.
Please select this service if you are located in the College of Agriculture and Environmental Sciences and require support from your building technician. Please note, if your issue is not available you may need support beyond your building technician.
Support for analog telephone connections used by fax, emergency, safety, and specialty equipment.