My Recently Visited Services
Please select this service if you need assistance registering your game system or device to the network.
Research proposal data management assessment.
Report incorrect, missing, inconsistent, or unexpected data in Banner, SDM, or institutional reports
Select this service for assistance in relation to your Microsoft Office 365 Account.
Service for general account support assistance.
This standardized process is requesting, approving, granting, reviewing, and revoking privileged access within the University. Privileged Access is defined as any access granting elevated permissions beyond those of a standard user account, including system administrator rights, elevated research computer access, or secure server access.
Request to have a URL redirect to a different URL, Request the creation/change/removal of an ITS webpage, Request changes to Directory and Web Profile employee photos.
Request assistance with university-owned desktop computers, laptops, hardware, setup, repairs, imaging, and general computer support.
Request for service from the Linux Administration Team
Request assistance with university-owned iPads, including purchase consultation, deployment, software support, damage, lost or stolen devices, resets, returns, and graduate release.
Please request this Service if you need assistance with any device in a Classroom.
Use this service to submit requests for support for data integrations between Banner and third-party systems such as Blackboard, Maxient, Emburse, AggieMart, Bookstore, etc. This includes troubleshooting data flow issues, managing data mapping and transformation, supporting file-based or API-based data exchanges, and ensuring scheduled or event-driven data transfers function as expected. This service is only for existing integrations.
Support for Automic Applications Manager, used to schedule, automate, and monitor job processing across campus departments. This includes automating file transfers, report generation, system integrations, and other recurring processes that support Banner and third-party systems. Use this service to submit access requests, request new job builds, report job failures, or request changes to existing automated workflows.
Assistance with digital learning content by publishers and other third-party applications
Blackboard is no longer the university's active learning management system. North Carolina A&T State University has transitioned to Canvas as its learning management system (LMS) beginning with the Fall 2026 semester.
Use this service to submit requests for Banner-related changes, issues, or support. This includes system errors, access problems, upgrades, data integrations, automations, or modifications to existing Banner processes or configurations (including Aggie Access Student, Faculty and Employee Dashboards).
Select this service if you’re purchasing software or hardware (e.g., laptop, desktop, or tablet).
Support for university telephone, voicemail, call center, cellular, and related communication services.
Please select this service if you are located in the College of Engineering and require support from your building technician. Please note, if your issue is not available you may need support beyond your building technician.
Support for NexGen Dynamic Forms used to collect, process, and route electronic form submissions across campus departments. This service includes assistance with form creation, modification, workflow design, user access, form permissions, data validation, and submission routing. It also covers integration with systems such as Banner, email notifications, and data exports. Use this service to request new forms, updates to existing forms, troubleshoot issues, or consult on best practices for digital form design and automation.
Provides access to campus-wide printing, device setup, troubleshooting, and support for ink/toner and printer-related issues.