My Recently Visited Services
Faculty and staff support for instructional and academic media
Provides access to campus-wide printing, device setup, troubleshooting, and support for ink/toner and printer-related issues.
Service for general account support assistance.
Select this service for assistance in relation to your Microsoft Office 365 Account.
Use this service to submit requests for Banner-related changes, issues, or support. This includes system errors, access problems, upgrades, data integrations, automations, or modifications to existing Banner processes or configurations (including Aggie Access Student, Faculty and Employee Dashboards).
Please select this service if you are located in the College of Agriculture and Environmental Sciences and require support from your building technician. Please note, if your issue is not available you may need support beyond your building technician.
Select this service if you’re purchasing software or hardware (e.g., laptop, desktop, or tablet).
Request this service for assistance with Website SSL certificates.
Request this service for General Computer Support.
This form is provided for you to voluntary disclose where you are traveling in the event the Information Security Office notices behavior with your account that is out of the ordinary.
Request to have a URL redirect to a different URL, Request the creation/change/removal of an ITS webpage, Request changes to Directory and Web Profile employee photos.
View this service if you need an application installed or updated, or any troubleshooting.
Support for Banner Document Management/AppEnhancer (formerly Xtender), used for storing, retrieving, and managing electronic documents linked to Banner records. Includes assistance with document indexing, access issues, scanning, retrieval problems, user permissions, and integration with Banner modules. Use this service for technical support, access requests, or help configuring document workflows.
Technology training assistance and opportunities for faculty and staff
Assistance with digital learning content by publishers and other third-party applications
Request an ITS service(s) for a person hired to provide consulting, repair, or support services for a N.C. A&T information resource (e.g., data, application, system, etc.). Do not complete this form for an event vendor which is a person hired to support an upcoming campus event.
The sponsor, a N.C. A&T employee who is responsible for the vendor, has to complete the request which includes accepting conditions at the end of the request.
Submit request at least 5 business days prior to vendor start date to avoid processing delays.