Knowledge Base

Categories (2)

Accounts, Access & Security

Guides and support for NCAT’s primary applications and systems, including Aggie Access, Banner, Office 365, Outlook, Teams, Zoom, Blackboard, and other instructional or administrative tools.
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Telecommunications & Phone Services

This category includes support for campus telephones, voicemail, phone moves/add/changes, VoIP applications, extensions, call routing, cabling, and telecom-related service requests.
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Articles (5)

Pinned Article Campus Printing Services & Support

Provides instructions for printing on campus using PaperCut, including how to print, release print jobs, adjust settings, and access scanning, copying, and faxing features.

Pinned Article Campus-Wide Legacy Telephone System 2026 Upgrade Schedule

AggiePrint @ NCAT

This article covers the basic how-to instructions for campus wide printing using AggiePrint through PaperCut.

Approval Process in TDX

Read this article if you have been assigned a workflow approval or choice step. These instructions will help you take action.

Student Email Migration: Google Workspace to Microsoft 365

NC A&T student accounts are moving from Google Workspace to Microsoft 365. Your email address will stay the same, and your email, contacts, and calendar will transfer automatically. Download any Google Drive files you want to keep before migration.