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Please view this service if you are having an issue with one of the following popular services:
Adobe
Zoom

Support for Automic Applications Manager, used to schedule, automate, and monitor job processing across campus departments. This includes automating file transfers, report generation, system integrations, and other recurring processes that support Banner and third-party systems. Use this service to submit access requests, request new job builds, report job failures, or request changes to existing automated workflows.

Use this service to submit requests for Banner-related changes, issues, or support. This includes system errors, access problems, upgrades, data integrations, automations, or modifications to existing Banner processes or configurations (including Aggie Access Student, Faculty and Employee Dashboards)​.

Support for Banner Document Management/AppEnhancer (formerly Xtender), used for storing, retrieving, and managing electronic documents linked to Banner records. Includes assistance with document indexing, access issues, scanning, retrieval problems, user permissions, and integration with Banner modules. Use this service for technical support, access requests, or help configuring document workflows.

Blackboard is no longer the university's active learning management system. North Carolina A&T State University has transitioned to Canvas as its learning management system (LMS) beginning with the Fall 2026 semester.

Student and faculty access to Blackboard

The university has partnered with Sync-Solutions to identify business processes that can be automated. This partnership aligns with the university's strategic plan and goals. The objective of the Robotic Process Automation (RPA) project is to design and implement service bots that will optimize process automation workflows.

Select this service if you’re purchasing software or hardware (e.g., laptop, desktop, or tablet).

Request to Add and/or Remove Users, Report Cascade (CMS) Issues

Please request this Service if you need assistance with any device in a Classroom.

Please select this service if you are located in the College of Agriculture and Environmental Sciences and require support from your building technician. Please note, if your issue is not available you may need support beyond your building technician.

Please select this service if you are located in the College of Arts, Humanities and Social Sciences and require support from your building technician. Please note, if your issue is not available you may need support beyond your building technician.

Please select this service if you are located in the College of Business and Economics and require support from your building technician. Please note, if your issue is not available you may need support beyond your building technician.

Please select this service if you are located in the College of Engineering and require support from your building technician. Please note, if your issue is not available you may need support beyond your building technician.