OneID & Password Help

This knowledge base article is a guide for students, faculty, and staff to utilize self-service password reset (SSPR) to reset their OneID password independently.

This knowledge base article is a user-guide for multi-factor authentication (MFA) that can be used by students, faculty, and staff for assistance registering MFA for the first time, updating registered MFA methods, and troubleshooting problems with their MFA.

This article explains how North Carolina A&T students use their OneID to sign in to university computers, Single Sign-On (SSO) applications, Microsoft 365, Canvas, Wi-Fi, email, Aggie Access, Housing, Student Health, payments, scholarships, library resources, parking, and other student services. It also explains the difference between a student's OneID sign-in username and official student email address, provides system-specific login formats, and includes troubleshooting and account security gu

This article provides instructions for unlocking your OneID account using the Self-Service Portal. Users can follow the self-service process to verify their identity and unlock their account without contacting the ITS Service Desk.

Use this article if your OneID account is locked and you need to restore access to University systems and services.