Accounts & Access

Find articles and troubleshooting resources for account access, passwords, OneID, Multi-Factor Authentication (MFA), single sign-on (SSO), and shared resources. Access step-by-step guidance to resolve common login, authentication, and access-related issues.

Categories (3)

Access Requests (Permissions & Shared Resources)

Instructions for requesting access to shared drives, folders, systems, applications, or departmental resources.
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Account Recovery & Login Issues

Support for account lockouts, unauthorized access concerns, and issues signing into NCAT services.
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OneID & Password Help

Guides for creating, managing, and resetting your NCAT OneID and resolving password-related issues.
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Articles (2)

Office 365 Email and Productivity Software

Learn how NC A&T students, faculty, and staff can access Microsoft 365 email, Microsoft Teams, OneDrive, Outlook, and Office applications. This article also explains the difference between student email addresses ending in @aggies.ncat.edu and the @ncat.edu username students currently use to sign in to Microsoft mobile applications.

OneID Multi-Factor Authentication (MFA) Guide

This knowledge base article is a user-guide for multi-factor authentication (MFA) that can be used by students, faculty, and staff for assistance registering MFA for the first time, updating registered MFA methods, and troubleshooting problems with their MFA.