Accounts & Access

Find articles and troubleshooting resources for account access, passwords, OneID, Multi-Factor Authentication (MFA), single sign-on (SSO), and shared resources. Access step-by-step guidance to resolve common login, authentication, and access-related issues.

Categories (3)

Access Requests (Permissions & Shared Resources)

Instructions for requesting access to shared drives, folders, systems, applications, or departmental resources.
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Account Recovery & Login Issues

Support for account lockouts, unauthorized access concerns, and issues signing into NCAT services.
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OneID & Password Help

Guides for creating, managing, and resetting your NCAT OneID and resolving password-related issues.
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Articles (3)

Office 365 Email and Productivity Software

Learn how NC A&T students, faculty, and staff can access Microsoft 365 email, Microsoft Teams, OneDrive, Outlook, and Office applications. This article also explains the difference between student email addresses ending in @aggies.ncat.edu and the @ncat.edu username students currently use to sign in to Microsoft mobile applications.

OneID Multi-Factor Authentication (MFA) Guide

This knowledge base article is a user-guide for multi-factor authentication (MFA) that can be used by students, faculty, and staff for assistance registering MFA for the first time, updating registered MFA methods, and troubleshooting problems with their MFA.

OneID: How to Sign In to University Systems and Student Service

This article explains how North Carolina A&T students use their OneID to sign in to university computers, Single Sign-On (SSO) applications, Microsoft 365, Canvas, Wi-Fi, email, Aggie Access, Housing, Student Health, payments, scholarships, library resources, parking, and other student services. It also explains the difference between a student's OneID sign-in username and official student email address, provides system-specific login formats, and includes troubleshooting and account security gu