Computers, Devices & Printing

Support documentation for university-owned computers, laptops, mobile devices, peripherals, software installations, imaging, hardware troubleshooting, printers, Papercut services, and campus printing solutions.

Categories (4)

Computer Setup & Getting Started

Guides for setting up university-issued computers and getting started with essential tools and applications.
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Troubleshooting Computer Issues

Help with resolving common computer and device problems such as slow performance, error messages, applications not opening, or hardware not responding
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Mobile Devices & Tablets

Support for using NCAT services on mobile devices including email setup, app installs, and Wi-Fi configuration.
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Printers, Peripherals & Accessories

Help with connecting and using printers, scanners, webcams, headsets, and other accessories.
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Articles (5)

AggiePrint @ NCAT

This article covers the basic how-to instructions for campus wide printing using AggiePrint through PaperCut.

Campus Printing Services & Support

Provides instructions for printing on campus using PaperCut, including how to print, release print jobs, adjust settings, and access scanning, copying, and faxing features.

Graduate iPad Release and Reset Instructions

Learn about the AMP-UP graduate iPad release timeline, eligibility verification process, university email notification, data backup requirements, and instructions for resetting and setting up a released iPad for personal use.

iPad Services: Purchase, Setup, Support, Reset, Return, Graduate Release, and Lost or Stolen Devices

Learn about available support for university-managed iPads, including purchase consultation, deployment and setup, software assistance, damaged or missing devices, resets, returns, and graduate iPad release instructions.

Student Computer Recommendations and Purchasing Guidance

Review general and college-specific computer recommendations before purchasing a personal computer for coursework at North Carolina A&T State University.