Network, Wi-Fi & Connectivity

Find setup instructions, connection guides, and troubleshooting resources for campus Wi‑Fi, wired network services, VPN, phones, voicemail, and other connectivity tools. Access self-service support to help resolve common network and connection issues.

Categories (5)

Connecting to Wi-Fi (Eduroam, AggiePride & AggieGuest)

Guides to connect laptops, phones, tablets, and guest devices to NCAT’s wireless networks.
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Telecommunications & Phone Services

This category includes support for campus telephones, voicemail, phone moves/add/changes, VoIP applications, extensions, call routing, cabling, and telecom-related service requests.
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Residence Hall Internet & Student Devices

Guides for connecting personal devices in residence halls, including smart TVs, gaming consoles, and streaming devices.
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VPN & Remote Access

Support for connecting to NCAT systems remotely using the Cisco AnyConnect VPN client.
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Wired Network & Ethernet Ports

Support for devices requiring physical network connections in classrooms, offices, labs, and residence halls.
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Articles (4)

Connecting Gaming and Entertainment Devices to Aggie_Guest Wi-Fi

Firewall Request

The Firewall Request service is used to request changes to firewall rules that allow or deny network traffic for university systems, applications, websites, and services. Firewall modifications help maintain secure communications while protecting university resources from unauthorized access.

How to Connect to Campus Wi-Fi

Linux Administration General Request

The Linux Administration General Request service provides assistance with Linux servers and operating systems managed by Information Technology Services (ITS). This service is intended for Linux administration requests that do not fall under a more specific service offering.