Popular Services

Request this service for General Computer Support.


Service for general account support assistance.


Please select this service if you need assistance registering your game system or device to the network.


Select this service for assistance in relation to your Microsoft Office 365 Account.


View this service if you need an application installed or updated, or any troubleshooting.


Please request this Service for General Email Services.


Please view this service if you are having an issue with one of the following popular services:
Adobe
Zoom


This standardized process is requesting, approving, granting, reviewing, and revoking privileged access within the University. Privileged Access is defined as any access granting elevated permissions beyond those of a standard user account, including system administrator rights, elevated research computer access, or secure server access.


Please request this Service if you need assistance with any device in a Classroom.


Services related to requesting and updating your OneID.


Gmail Services


Use this service to submit requests for Banner-related changes, issues, or support. This includes system errors, access problems, upgrades, data integrations, automations, or modifications to existing Banner processes or configurations (including Aggie Access Student, Faculty and Employee Dashboards)​.


Student and faculty access to Blackboard


Select this service if you’re purchasing software or hardware (e.g., laptop, desktop, or tablet).


Request a firewall change to allow or deny inbound or outbound network traffic for a website, application, or service.


Request to have a URL redirect to a different URL, Request the creation/change/removal of an ITS webpage, Request changes to Directory and Web Profile employee photos.


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Technical Support