Popular Services
Service for general account support assistance.
Request assistance with university-owned desktop computers, laptops, hardware, setup, repairs, imaging, and general computer support.
Please select this service if you need assistance registering your game system or device to the network.
Provides access to campus-wide printing, device setup, troubleshooting, and support for ink/toner and printer-related issues.
Support for university telephone, voicemail, call center, cellular, and related communication services.
Select this service for assistance in relation to your Microsoft Office 365 Account.
Request assistance with software installation, updates, licensing, operating system support, and troubleshooting.
Request assistance with university-owned iPads, including purchase consultation, deployment, software support, damage, lost or stolen devices, resets, returns, and graduate release.
Please view this service if you are having an issue with one of the following popular services:
Adobe
Zoom
Please request this Service if you need assistance with any device in a Classroom.
Use this service to submit requests for Banner-related changes, issues, or support. This includes system errors, access problems, upgrades, data integrations, automations, or modifications to existing Banner processes or configurations (including Aggie Access Student, Faculty and Employee Dashboards).
This standardized process is requesting, approving, granting, reviewing, and revoking privileged access within the University. Privileged Access is defined as any access granting elevated permissions beyond those of a standard user account, including system administrator rights, elevated research computer access, or secure server access.
Request the creation or update of a shared mailbox for a department, team, office, project, or functional business need. Shared mailboxes allow multiple authorized users to access and send email from a common email address without requiring separate login credentials.
Services related to requesting and updating your OneID.
Research proposal data management assessment.
Select this service if you’re purchasing software or hardware (e.g., laptop, desktop, or tablet).
Blackboard is no longer the university's active learning management system. North Carolina A&T State University has transitioned to Canvas as its learning management system (LMS) beginning with the Fall 2026 semester.
This form is provided for you to voluntary disclose where you are traveling in the event the Information Security Office notices behavior with your account that is out of the ordinary.
This service is not for requesting technical support. If you need technical support, please submit a ticket by searching Application Install, Update, or Troubleshooting.