Guides for creating, managing, and resetting your NCAT OneID and resolving password-related issues.

Articles (3)

How to Reset Your OneID Password Using Self-Service Password Reset (SSPR)

This knowledge base article is a guide for students, faculty, and staff to utilize self-service password reset (SSPR) to reset their OneID password independently.

OneID Multi-Factor Authentication (MFA) Guide

This knowledge base article is a user-guide for multi-factor authentication (MFA) that can be used by students, faculty, and staff for assistance registering MFA for the first time, updating registered MFA methods, and troubleshooting problems with their MFA.

Unlocking Your OneID Using Self Service Portal

This article provides instructions for unlocking your OneID account using the Self-Service Portal. Users can follow the self-service process to verify their identity and unlock their account without contacting the ITS Service Desk.

Use this article if your OneID account is locked and you need to restore access to University systems and services.