Request a New Automated Job
Use this page to request that EAS build a new automated job in Application Manager for your department. If you need a change or enhancement to an existing job, submit this same request type and note in the description that it is an enhancement.
Overview
Submitting this request starts the intake process. It does not immediately begin a build. EAS will reach out to schedule a kickoff meeting to review your process before any work begins.
Implementation Process
Every new job request follows this process from start to finish:
| 1 |
Submit Requirements Survey — Your department completes a process intake survey describing what you need automated. |
| 2 |
EAS Assessment — EAS reviews your submitted process and assesses the automation requirements. |
| 3 |
Kickoff Call — EAS schedules a discovery meeting with your team to review the process in detail before building begins. |
| 4 |
EAS Builds the Job — EAS defines the automation scope, variables, and builds the job and process flow in the TEST environment. |
| 5 |
Training — Your team receives operator training and performs User Acceptance Testing (UAT) in TEST. |
| 6 |
Naming Convention Review — EAS reviews all objects for naming compliance before the job moves to Production. |
| 7 |
Production — The job is moved to the Production environment by the DBA team. Your Department Lead gains access to run, monitor, and manage the job. |
What to Include in Your Request
When submitting your request, please include as much of the following as possible:
- Process Description — What the job needs to do, what runs, when it runs, and what the expected output or outcome is.
- Schedule — How often the job should run and any dates when it should not run (blackout periods).
- File Paths or System Details — Source and destination folder paths, Banner process names, or third-party system connections involved.
- Department Lead — Who will be responsible for monitoring the job after go-live and who should be notified if the job fails.
- Enhancement Note — If this is a change to an existing job, include the current job name and describe what needs to change.
Additional Information
Ready to submit? Log in to TeamDynamix and open a ticket under Data Management, Banner, and Integrations > Application Manager > Banner and Integrations > Request New Automated Job. Need help? Submit a ticket at support.ncat.edu.