Canvas LMS: Access, Transition Information, Training, and Support

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Canvas LMS: Access, Transition Information, Training, and Support

Access Canvas and find information about student resources, faculty and staff resources, training, course availability, the Blackboard transition, and technical support.

Access Canvas

Students, faculty, and staff can access Canvas at ncat.instructure.com using university OneID credentials.

Access Canvas Canvas for Students Canvas for Faculty and Staff

Canvas Overview

Canvas is North Carolina A&T State University’s learning management system beginning Fall 2026. Canvas provides a central online environment for course materials, assignments, quizzes, discussions, grades, announcements, videos, communications, and other teaching and learning activities.

The university is transitioning from Blackboard to Canvas as part of the UNC System’s adoption of a standardized learning management system.

What Canvas Provides

Canvas capabilities include:

Course home pages, modules, files, and learning materials.
Assignments, quizzes, discussions, and collaborative activities.
Course announcements, calendars, notifications, and conversations.
Grade and feedback tools.
Accessibility features and alternative file formats.
Video, publisher, assessment, and academic-tool integrations.
Web and mobile access.
Training and help resources available within Canvas.

Available features may differ according to the course, instructor, user role, academic tool, or course configuration.

Find More Information

Use the Canvas access buttons above or select one of the sections below to review sign-in instructions, course availability, the Blackboard transition, training, frequently asked questions, and support information.

Select a section below to view additional information.

Student, Faculty, and Staff Resources

Canvas for Students

This article includes information about:

Signing in to Canvas
Finding current courses
Completing Passport to Canvas training
Using the Canvas Student mobile app
Submitting assignments and checking submission status
Managing Canvas notifications
Using Respondus LockDown Browser and Monitor
Troubleshooting missing courses and technical problems

View Canvas Information for Students

Canvas for Faculty and Staff

The faculty and staff article includes information about:

Accessing Canvas and available course shells
Preparing and publishing Fall 2026 courses
Preparing Blackboard courses for migration
Reviewing migrated Blackboard content
Downloading Blackboard Grade Center information
Canvas training and instructional support
Instructional Designers and assigned colleges or units
Academic tools and integrations

View Canvas Information for Faculty and Staff

Signing In and Finding Courses

How to Sign In

Go to https://ncat.instructure.com.
Enter your university OneID credentials.
Complete multifactor authentication if prompted.
Review the courses or organizations available on your Dashboard.
Select Courses and then All Courses to review your complete course list.

OneID Sign-In Formats

Faculty and staff: Use OneID@ncat.edu and your OneID password.
Students: Use either OneID@ncat.edu or OneID@aggies.ncat.edu with the same OneID password.
A student’s official email address remains OneID@aggies.ncat.edu.

Course Access and Availability

Course enrollments are based on university academic and administrative records.
Students cannot access an unpublished course.
A published course may remain unavailable until the scheduled start date.
Recently added or changed registrations may require time to update in Canvas.
Access to a course does not mean every module, assignment, quiz, or activity has been published.
Faculty should verify course and content publication before directing students to an activity.

If a Student Cannot Find a Course

The student should confirm enrollment in Aggie Access, check Courses > All Courses, allow time for recent registration changes, and ask the instructor whether the course has been published before reporting a technical problem.

Blackboard-to-Canvas Transition and Migration

Canvas becomes the university’s course-delivery platform beginning Fall 2026. Course delivery in Blackboard ends as Canvas goes live for the Fall 2026 semester.

Authorized faculty, staff, and administrators will continue to have limited Blackboard access for approved historical-data retrieval and course exports through June 30, 2027.

Courses Identified for Migration into Canvas

Spring 2025
Summer I 2025
Summer II 2025
Fall 2025
Spring 2026
Summer I 2026
Summer II 2026

Important Migration Information

Migrated course content must be reviewed and adjusted by the instructor.
Standard migration does not include all user activity, submissions, or user-generated data.
Students will not receive access to previous Blackboard courses through Canvas.
Official final grades remain in the university’s academic records system.
Courses offered before Spring 2025 may require a separate instructor export from Blackboard.

Faculty should review the faculty and staff Canvas article for Blackboard cleanup instructions, migration videos, Grade Center downloads, and post-migration review guidance.

Canvas Training and Documentation

Student Training

Students have access to the Passport to Canvas self-paced training course and the Student Canvas Resource Hub in Canvas. After signing in, select Courses to locate these resources.

Passport to Canvas Student Canvas Resource Hub

Faculty and Staff Training

ITTD provides scheduled training, self-paced resources, course design assistance, and instructional consultations.

Faculty can access on-demand training by selecting Help in Canvas and then selecting Training Services Portal.

Academic Tools and Integrations

Canvas may provide access to university-approved academic and third-party tools. Availability and configuration may differ by course.

Respondus LockDown Browser and Monitor
Panopto
Publisher-provided course materials
Attendance tools
Accessibility tools and alternative file formats
Video and multimedia services
Other approved teaching and learning applications

Faculty should test copied or migrated integrations before making them available to students.

General Canvas Transition Frequently Asked Questions

What is Canvas?

Canvas is a web-based learning management system used to deliver course materials, assignments, assessments, discussions, grades, announcements, videos, communications, and other teaching and learning activities.

Why is North Carolina A&T transitioning from Blackboard to Canvas?

The UNC System Board of Governors selected Canvas as the standardized learning management system for UNC institutions. The transition promotes consistency, collaboration, and cost efficiency across the UNC System.

When will the transition take place?

Canvas becomes North Carolina A&T’s course-delivery platform beginning Fall 2026. Course delivery in Blackboard ends when Canvas goes live for Fall 2026.

Who is managing the transition?

The transition is led by Instructional Technology Training and Development within Information Technology Services in collaboration with Academic Affairs, faculty representatives, and the Canvas implementation team.

Will Blackboard go away completely?

Blackboard will no longer be used for course delivery beginning Fall 2026. Authorized instructors, staff, and administrators will retain limited access for approved data retrieval and course exports through June 30, 2027. Previous Blackboard courses remain unavailable to students.

Can students, faculty, and staff access Canvas now?

Yes. University users can access Canvas now. Available courses and organizations depend on the user’s role, enrollment, assignment, course start date, and publication status.

Student Canvas Frequently Asked Questions

When will students start using Canvas?

Students can access Canvas now. Fall 2026 courses become available based on the first day of classes, course start date, and when the instructor publishes the course.

How do students sign in?

Students may use either OneID@ncat.edu or OneID@aggies.ncat.edu with the same OneID password. Their official email address remains OneID@aggies.ncat.edu.

How will students learn to use Canvas?

Students have access to Passport to Canvas and the Student Canvas Resource Hub under Courses in Canvas.

What happens to previous Blackboard courses and grades?

Previous Blackboard courses remain closed to students. Final grades continue to be stored in the university’s official records system and can be viewed through Aggie Access when available.

Will Canvas look the same for every class?

No. Instructors have flexibility in how courses are organized. The university promotes consistent navigation, but modules, assignments, assessments, and tools may differ.

What devices and browsers work best?

Canvas works with current versions of most modern browsers. The Canvas Student app is available for iOS and Android, but some assignments, publisher tools, uploads, or Respondus exams require a supported computer.

Why is a course missing?

The registration may not have updated, the course may not have started, or the instructor may not have published it. Students should check Aggie Access and Courses > All Courses before requesting technical assistance.

Staff and Administrator Canvas Frequently Asked Questions

Will staff continue to have access to Canvas?

Yes. Staff access Canvas using their OneID@ncat.edu username and OneID password. Specific access depends on assigned roles and permissions.

What happens to manually created Blackboard org_ accounts?

Staff members who used accounts beginning with org_ will only use these accounts to access Blackboard, if needed. These accounts will not work for access to Canvas.

Will Blackboard user activity and data be migrated?

No. Standard migration does not include user activity, submissions, participation information, or other user-generated data. Required information should be securely exported or archived before Blackboard is retired.

Will all Blackboard organizations be migrated?

Organizations identified for migration have already been migrated. Owners should review and update content before adding participants.

Will business processes, integrations, or reports change?

Some processes, integrations, and reporting tools may change. The implementation team will communicate updates as configuration, migration, and testing are completed.

Canvas Support and Contact Information

Question or Issue	Contact
Course content, assignments, due dates, grades, exams, additional attempts, or course publication	Course instructor
Course design, migrated content, templates, training, accessibility, or academic tools	ITTD or assigned Instructional Designer
OneID sign-in, account access, Canvas errors, or verified missing access	IT Service Desk
Transition, implementation schedule, or migration questions	Canvas Implementation Team

IT Service Desk Email: itservicedesk@ncat.edu
IT Service Desk Phone: (336) 334-7195
Support Portal: support.ncat.edu
Canvas Implementation Team: (336) 285-4499

Include your name, OneID, Canvas role, course name and section, instructor when applicable, device, browser, complete error message, screenshots, and troubleshooting steps already attempted.

Canvas Resources

Access Canvas, select an audience-specific guide, review training, or request assistance.

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Canvas LMS: Access, Transition Information, Training, and Support