How to Connect to Campus Wi-Fi

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Connecting to Campus Wi-Fi

Learn which wireless network to use and how to connect Windows, Mac, Chromebook, and other devices to Wi-Fi on campus.

Overview

North Carolina A&T provides several wireless networks for students, faculty, staff, guests, and supported devices. The network you should select depends on your university affiliation and the type of device you are connecting.

Recommended Network

Students, faculty, and staff should use AggiePride as their primary wireless network while on campus.

Available Wi-Fi Networks

AggiePride

The primary campus wireless network for North Carolina A&T students, faculty, and staff. A university OneID username and password are required.

Aggie_Guest

The wireless network for campus visitors and devices that cannot use standard university authentication. This may include gaming consoles, smart televisions, streaming devices, and certain other personal devices in university residence halls.

eduroam

A secure wireless service available to participating education and research institutions. North Carolina A&T users can connect to eduroam on campus and may also use it when visiting other participating institutions.

Wi-Fi Login Information

Network Username Password
AggiePride Your OneID username—the portion before the @ sign Your current OneID password
Aggie_Guest No standard OneID sign-in No standard OneID sign-in
eduroam Your full OneID username in the format OneID@ncat.edu Your current OneID password

Student Username Example

If a student’s email address is asmith5@aggies.ncat.edu:

  • For AggiePride, enter asmith5.
  • For eduroam, enter asmith5@ncat.edu.
  • Use the same OneID password used for Microsoft 365 and other university services.

Connect Using Windows

  1. Select the Network or Wi-Fi icon on the Windows taskbar.
  2. Make sure Wi-Fi is turned on.
  3. Select AggiePride from the available networks.
  4. Select Connect.
  5. Enter your OneID username—the portion before the @ sign.
  6. Enter your current OneID password.
  7. Select OK, Connect, or Continue.
  8. If Windows displays a security or certificate confirmation, review the message and follow the on-screen prompt to continue.

To use eduroam instead, select eduroam and enter your username in the format OneID@ncat.edu.

Connect Using a Mac

  1. Select the Wi-Fi icon in the menu bar.
  2. Make sure Wi-Fi is turned on.
  3. Select AggiePride from the available networks.
  4. Enter your OneID username—the portion before the @ sign.
  5. Enter your current OneID password.
  6. Select OK or Join.
  7. If macOS asks you to review or verify a certificate, review the information and follow the on-screen prompt.
  8. If prompted, enter the password or use the authentication method for your Mac to approve the network configuration.

To use eduroam instead, select eduroam and enter your username in the format OneID@ncat.edu.

Connect Using a Phone or Tablet

  1. Open the device’s Settings.
  2. Select Wi-Fi or Connections.
  3. Select AggiePride.
  4. Enter your OneID username—the portion before the @ sign.
  5. Enter your current OneID password.
  6. Select Join, Connect, or the comparable option.
  7. Follow any additional security or certificate prompts displayed by the device.

To use eduroam instead, select eduroam and enter your username in the format OneID@ncat.edu.

Connect Using a Chromebook

  1. Select the time in the lower-right corner of the screen.
  2. Select the Wi-Fi icon.
  3. Select AggiePride or eduroam.
  4. Enter the following settings:
Setting Selection or Entry
SSID AggiePride or eduroam—enter only the network being connected
EAP method PEAP
Phase 2 authentication MSCHAPv2
Server CA certificate Default
Subject match Leave blank
Subject alternative name match Leave blank
Domain suffix match ncat.edu
Identity Your OneID username followed by @ncat.edu
Password Your current OneID password
Anonymous identity Leave blank
  1. Select Connect.
  2. Allow the Chromebook a few moments to complete the connection.

Connect to Aggie_Guest

  1. Open the Wi-Fi settings on the device.
  2. Select Aggie_Guest.
  3. Select Connect.
  4. If a registration or acceptance page appears, follow the on-screen instructions.

Aggie_Guest is not the recommended network for students, faculty, and staff. University users should connect computers, phones, and tablets to AggiePride whenever the device supports OneID authentication.

Troubleshooting Wi-Fi Problems

If your device does not connect, try the following:

  • Confirm that Wi-Fi is turned on and Airplane Mode is turned off.
  • Confirm that you selected the correct wireless network.
  • Reenter your OneID username and current password.
  • If AggiePride does not accept only your OneID username, try entering it as OneID@ncat.edu.
  • Forget or remove the saved network, and then reconnect.
  • Restart the device.
  • Confirm that your OneID password has not expired.
  • Test whether your OneID and password work with another university service, such as Microsoft 365.
  • If you recently changed your password, remove the saved Wi-Fi network and reconnect using the new password.
  • Move to another campus location to determine whether the problem is limited to a particular building or area.

Forget a Saved Network

If your device continues trying to use an old password or saved configuration, forget the network before reconnecting.

  • Windows: Open Settings, select Network & Internet, select Wi-Fi, select Manage known networks, choose the network, and select Forget.
  • Mac: Open System Settings, select Wi-Fi, locate the saved network, select its details or options, and choose Forget This Network.
  • iPhone or iPad: Open Settings, select Wi-Fi, select the information icon beside the network, and select Forget This Network.
  • Android: Open Settings, select Wi-Fi or Network & Internet, select the saved network, and choose Forget.
  • Chromebook: Open Settings, select Network, select Wi-Fi, select Known networks, choose the network, and select Forget.

New Students and Employees

If you received a temporary password, you may need to create a permanent OneID password before connecting to campus Wi-Fi. The new password must meet the university’s password requirements.

If your password has expired or is not working, use the Password Reset service.

Information to Include When Requesting Help

If you are still unable to connect, provide:

  • Your campus location, including the building and room or area
  • The Wi-Fi network you are attempting to use
  • The type of device, such as Windows, Mac, Chromebook, iPhone, iPad, or Android
  • The device manufacturer and model, when known
  • The message displayed when the connection fails
  • Whether the device connects in other campus locations
  • Whether other devices can connect in the same location
  • Troubleshooting steps already attempted

Never include your OneID password in a support request.

Need Additional Assistance?

Reset an expired password or contact the IT Service Desk for help connecting to campus Wi-Fi.

Request a Password Reset Submit a Support Request Call (336) 334-7195

Details

Details

Article ID: 20200
Created
Tue 5/19/26 3:29 PM
Modified
Mon 7/27/26 10:33 AM